Privacy Policy

1. Privacy Policy Overview

At Contain, we take privacy seriously and are committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit and interact with this website.

By accessing or using this website, you acknowledge the practices described in this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies only to information collected through the Contain public website.

This policy does not govern the Contain product application, customer account data, or information processed through the product under separate commercial terms.

3. Relationship to Website Terms

Your use of this website is also subject to our website Terms of Service, which incorporate this Privacy Policy by reference.

Capitalized terms not defined in this Privacy Policy have the meaning provided in the Terms of Service where applicable.

4. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments.

When updates are made, we will post the revised version on this page and update the effective date.

Your continued use of the website after the revised policy becomes effective constitutes acceptance of the updated policy.

5. Categories of Personal Information We Collect

We may collect personal information that you provide directly through website forms, including business contact details and any information you voluntarily submit in your message content.

We may collect technical and device information such as IP address, browser type, operating system, language settings, referral source, and other diagnostic information generated by your interaction with the website.

We may collect website activity information, including pages visited, time spent on pages, interaction events, and aggregate engagement patterns used to understand and improve website performance.

6. Sources of Personal Information

We collect information directly from you when you submit forms or communicate through the website.

We collect information automatically through cookies, pixels, scripts, and similar technologies deployed on the website.

We may receive supplemental information from service providers that support hosting, analytics, security, and website infrastructure operations.

7. Business and Commercial Purposes for Use

We use website information to operate, maintain, and improve the website and its content, including performance testing, debugging, and internal analytics.

We use information to respond to inquiries, provide requested information, and support legitimate business communications initiated through the website.

We use information for security purposes, including fraud detection, abuse prevention, incident response, and protection of our systems, users, and rights.

We may use information to comply with legal obligations, enforce website terms, resolve disputes, and satisfy audit, accounting, and compliance requirements.

8. Disclosure of Personal Information

We may disclose personal information to service providers that perform functions on our behalf, including cloud hosting, security monitoring, analytics, and communication tooling.

We may disclose information when required by law, regulation, court order, or legal process, and when we believe disclosure is necessary to protect rights, safety, and security.

We may disclose information in connection with an actual or contemplated merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, where information may be transferred as part of that transaction.

We do not sell personal information.

9. De-Identified and Aggregated Information

We may create and use aggregated, de-identified, or anonymized information derived from website data to understand usage trends, improve website experience, and support lawful business operations.

Where we use de-identified or aggregated information, we take reasonable measures intended to prevent that information from being re-associated with identifiable individuals.

10. International Data Transfers

Our operations and service providers may process website information in jurisdictions outside your country of residence.

Where cross-border transfers occur, we apply safeguards that are intended to meet applicable legal requirements.

11. Cookies, Tracking Technologies, and Similar Tools

We use cookies and similar technologies to support core website functionality, remember preferences, measure performance, and understand how visitors interact with website content.

We may use essential technologies that are necessary for site operation, functional technologies that improve experience, and analytics technologies that help us evaluate traffic and engagement patterns.

You can control cookie behavior through browser settings and other available controls, but disabling certain technologies may affect website functionality.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including operational, security, legal, and compliance purposes.

Retention periods vary depending on the nature of the information, legal obligations, potential disputes, and the need to maintain accurate records.

In some cases, we may retain information in de-identified form for analytics and business continuity purposes.

13. Data Deletion Requests

Where applicable law provides such rights, you may request deletion of personal information that we collected through this website.

To protect data security and prevent fraudulent requests, we may require identity verification before processing deletion requests.

Certain information may be retained where required or permitted by law, including for legal compliance, security investigations, dispute resolution, and enforcement of agreements.

14. Children's Privacy

This website is not directed to children and is not intended for use by individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take reasonable steps to delete it.

15. Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, or other controls regarding personal information collected through this website.

Any applicable rights request may be subject to identity verification and legal limitations under relevant law.

16. Third-Party Websites

This website may include links to third-party websites or services for convenience.

We are not responsible for third-party privacy practices, content, or security standards, and we encourage you to review third-party privacy policies before providing information.

17. Contact and Complaints

If you have questions or concerns about this Privacy Policy, you may contact us through the contact channels available on this website.

If you believe your privacy rights have been violated, you may submit a complaint through those same channels, and we will review and respond in accordance with applicable law.